How much RAM does my computer have?

Please follow the following steps to find out how much RAM your computer has

If you are a QuickBooks Advantage member:

  1. Open QuickBooks
  2. Hit Ctrl 1 - this opens the Product Information Screen
  3. Hit Ctrl 2 - this opens the Tech Help Screen
  4. Click on the System Info tab
  5. On the right hand side of this screen there is a box titled Memory
  6. The RAM of your machine is the number written next to Total Ram


If you are a non QuickBooks Advantage member:

  1. Right click on the My Computer icon on your desktop. If you do not have a My Computer icon on your desktop, open Windows Explorer and right click on My Computer from the list of directories
  2. Select Properties
  3. Click on the General tab
  4. The last heading on this screen will be Computer. At the bottom of this section you will see a number with RAM written after it.
  5. If the number is greater than 1000, divide the number you see by 1000. This is your RAM (you may need to round this number to the nearest option on our drop down selection